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- 0111 020 1999
- Hours
- Sunday to Thursday, 09:00–18:00
Handed overRaya Contact Center, Abbassaya Tower
A multi-phase renovation of four operational floors in a live tower, each delivered on a tight programme without disrupting the operations around it.
Notable executionOn the 18th floor, ITTAS relocated a working main data centre inside a ten-hour window, with zero downtime and no loss of service.
- Client
- Raya Contact Center
- Sector
- Contact centre
- Location
- Abbassaya, Cairo
- Scope
- Floors 11, 12, 18 and 19
- Area
- 950 m² per floor
- Operator seats
- 905
- Programme
- 40–60 days per floor
- Trades
- Fit-out · Network
Photo log
Plate 1/2Fit-outFloor stripped back for renovation Plate 2/2NetworkData hall
Scope of works
Fit-out
- Renovation of floors 11, 12, 18 and 19
- 905 operator seats across the four floors
Network
- Main data centre relocated on floor 18 in a ten-hour window